Refund Policy

We accept returns and exchanges under the following conditions to ensure product quality and customer satisfaction.
Wigs:Wigs are eligible for return only if they are unused, unworn, unaltered, and in original packaging with the lace uncut.

  • Return requests must be made within 3 days of delivery.


Hair Products & Adhesives:Hair care products, glue, and sprays are eligible for return and full refund if they are unused and in their original packaging.

  • Return requests must be made within 3 days of delivery.

Damaged or Incorrect Items:

  • If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos so we can promptly resolve the issue.

Return Process:

Shipping Costs:

  • Customers are responsible for return shipping unless the error was on our end.

Important Note:

  • Items that appear used, worn, or opened (for wigs) will not be eligible for a refund and will be returned to the customer.